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Hazmat 1st Response is designed to ensure effective communication happens between the 'experts' (those providing the technical information on the substance) and those dealing with the incident, the emergency services. In the event of a chemical incident, the emergency services, most often the fire and rescue service, will be looking for information about the substance(s) involved. Specifically, they would most like to speak to the manufacturers or suppliers of the substance as they are likely to know the most about it. The main problem often encountered is that of communication. The ‘experts’ providing the technical information are frequently scientists or technical staff and they don’t ‘speak the same language’ as the firefighters and other groups dealing with the situation. In addition, they probably have no experience of an incident and so cannot put themselves in the position of the services at the scene. Hazmat 1st Response is designed to ensure effective communication happens.
Hazmat 1st Response has been exclusively developed by NCEC in conjunction with Responsible Care experts from the Chemical Industries Association (CIA) and the Chemical Business Association (CBA), and leading hazardous materials specialists from the police, and fire and rescue services. It is designed to support anyone providing information about, or attending, chemical incidents, and addresses the need to make a rapid, relevant and reliable response to requests for chemical information from the emergency services. This one-day course:
- Provides an overview of the UK Chemsafe scheme and explains how the three response levels work.
- Explains the role of the fire and rescue service and other organisations.
- Looks at vehicle placarding, labels and other documentation such as safety data sheets (SDS).
- Gives an outline of the operational aspects of an incident such as hazard and control zones.
- Highlights the questions the emergency services may ask.
- Explains how to provide the right answers and not overwhelm the caller with information.
- Explains what to consider if there is a need to escalate the response.
The presentation is complemented by a series of desktop exercises that get delegates working together to solve response problems. Who is this course for? The Hazmat 1st Response course is for anyone involved in providing a response during a chemical incident, either directly or indirectly, who may also need to interact with emergency services. Previous delegates have included dangerous goods safety advisers, safety, health and environment managers; emergency service personnel; waste clean-up contractors; and transport company operators.